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missionExcellence in Audiology™ Mission

Excellence in Audiology™ began as a reaction to the pressing lack of general guidance or education for people who need restored hearing clarity for themselves or their loved ones. Before Excellence in Audiology™, the typical patient who needed treatment had three possible ways to find a hearing care professional:

  • Blindly make an appointment based on an advertisement
  • Use a friend or family member’s recommendation
  • Hope their local physician had a recommendation

With the first two of these methods, the quality of hearing care that you receive basically amounts to a roll of the dice. After all, even if a family member or friend has a good experience with a particular doctor, that doesn’t mean the same hearing health care provider will have the right experience or skill to address your or your loved one’s unique treatment needs. And while many, many local physicians will refer their patients to the right choice of hearing care professional there are unfortunately some physicians who may let their referral choice be influenced by reasons other than a patient’s best interest.

As a patient, how are you to know that your hearing health care provider is truly the best choice? Thanks to Excellence in Audiology™, there is now a better way.

Our mission is to remove the uncertainty for you when it’s time to choose a provider for quality hearing health care care. We seek to provide you with the tools and the education to be able to answer two key questions with full confidence:

  1. What are the most important questions to ask a potential hearing health care provider before starting my or my loved one’s treatment?
  2. How can I be sure that a particular hearing health care provider is the best choice to treat my or my loved one’s unique case?

The educational materials provided on this site have been designed to fill in any potential knowledge gaps that you may have. After reading the materials on this site, you will know the difference between a retail shop and medical based hearing professionals, the signs that a loved one may need treatment, the common types of audiology treatment available, and some ways to recognize the difference between quality hearing care and subpar treatment. You will know the right questions to ask a potential hearing care professional, and you will be able to recognize when a second opinion (or a third) may be in order.

In addition to educational materials, Excellence in Audiology™ also provides free access to our national database of quality hearing care professionals. This isn’t simply a long list of providers, either! We include only one hearing health care provider per geographic area, and each hearing care professional in our database has been carefully selected to comply with the highest standards of clinical care and customer service. You don’t just need to take our word for it, though. Use your new educational tools to evaluate our recommendations for yourself! You will quickly see that Excellence in Audiology™ isn’t just our name – it’s our guiding philosophy.


  • In order to understand conversation I now have hearing aids that profoundly enable me to hear, where before I couldn't. Don't wait, if you can't understand people get a set of hearing aids. you'll be glad you did!

    Evan W.
  • Dr Darrow is a wealth of knowledge in his field. He is patient, considerate and kind. Takes as much time with the patient as is needed. I have recommended him to several of my friends.

    Cheryl W.
  • Excellent overall experience...very high level of technical competence and a clear commitment to patient satisfaction. I highly recommend these people for solutions to hearing issues.

    Bob D.
  • Excellent practitioners, knowledgeable provider who are on top of their field I appreciated their professional manner and speed, and everyone seems like they knew what they were doing. I drive rather far to see them and it is well worth it. I feel well cared for and valued as a person. Highly, highly recommend.

    Nady G.
  • Unbelievable service! Friendly, personal, flexible, thoughtful.....if there were more adjectives, I would use them. I would come back here anytime. The people here are like family. They went above and beyond to get me my hearing aids--after some red tape--and then moved the earth to get me the best hearing aids. They are wonderful!

    Diane P.
  • I am a retired Chief of Police, and have been wearing hearing aids for over 16 years.The new hearing aids I received from this place was a life changing event. For the first time in YEARS I have been able to drive my car and listen to the radio, even with the window open...

    David G.
  • Highly professional and passionate about hearing health care!

    Kerr B.